Q1: Where is your factory?
A: We are located in Dezhou City, Shandong Province, China (Mainland).
Q2: How about the products packaging?
A: Generally we wrap our goods in poly-film , carton box and pallet and we can also pack the products as customers request.
Q3: What is your terms of payment?
A: T/T 30% as deposit, and T/T 70% before delivery. We’ll show you the photos of the products and packages before you pay the balance.
Q4: How about the delivery time?
A: Generally, it will take 30 to 45 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5: Can you produce according to the samples?
A: Yes, if you buy in large quantity we can produce by your samples or technical drawings. We can build molds and fixtures.
Q6: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers need to pay the samplecost and the courier fee.
Q7: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How do you make our business long-term and good relationship?
A: We keep good quality and competitive price to ensure our customers’ benefit. We respect every customer as our friend and we sincerely do business and make friend with them no matter where they are from.
Q9: Do you have any guarantee?
A: Yes, one year for our product quality assurance, and product life span is 50 thousand kilometers' driving.
Q10: What is the minimum order quantity?
A: 1 Set
Q11: Payment method?
A: T/T
Q12: About the freight?
A: We provide the buyer with the lowest factory price, all the freight generated by the buyer bear!
Q13: How to install?
A: It is recommended to go to the local repair shop to install, because they have complete tools, replace the old exhaust pipe, tighten the screw, the original location installation, very convenient!
